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Privacy Policy

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Experiential Learning and Employability Hub C.I.C. Privacy Policy

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Version – July 2024


This privacy statement sets out how Experiential Learning and Employability Hub C.I.C and its brand ELE Hub protects your data.

 

If you have any queries or concerns about the policy, please get in touch with us using connect@ele-hub.org and we will do our best to answer your questions.

 

Experiential Learning and Employability Hub C.I.C  includes its brand 'ELE Hub' and its related events, products and services.

 

Our commitment to you

 

We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

  • We will only collect data about you that is relevant and necessary

  • Your data will only be held on systems that meet compliance standards

  • Your data will only be accessed by those who need it and we will minimise the amount of data that is processed, wherever possible

  • We won’t share your data with any third party unless you have agreed by opting into marketing consent, unless we are required to share it by law or unless we need to fulfil our service commitments to you through a third party that meets our own privacy standards. Certain events and services may require you to opt out of marketing communications instead of opting into marketing consent. 

  • We will always remember that it is your personal data, not ours. As such we will ensure complete transparency and openness with you

  • We respect your rights as outlined in the next section and will respond to all requests promptly
     

What Personal Data do we collect?

If you want to contact us, join us a member, sign up for an event or subscribe, we may ask you for the following data:

  • First and Last Name

  • Contact Email address

  • Phone Number

  • Company Name

  • Job title 

  • Billing Address if you become member, use our services, or attend an event where you are required to pay

  • Payment Details if you become a member, use our services or attend an event where you are required to pay including your credit/debit card details

  • Photo if you become a member or join an event

  • Social media profile links if you become a member or join an event

We also collect a limited amount of other data including:

  • Transaction Data such as purchase date and time

  • Cookie and tracking technology data, such as time spent on website, pages visited and other anonymous traffic data

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We use your data for the following purposes:

  • To provide you our products and services

  • To send you articles and resources if you have subscribed

  • To personalise the website for you

  • To contact you in response to a specific enquiry

  • To send you promotional emails and mailings about Experiential Learning and Employability Hub C.I.C (ELE Hub) and partner products, services, offers and other things that we think may be relevant to you

  • To contact you via telephone about our products and services that we think may be relevant to you

  • To contact you via email or telephone for market research reasons

  • To improve or modify our services

  • For audits, regulatory purposes, and compliance with industry standards

  • To conduct aggregate analysis and develop business intelligence that enables us to operate, protect, make informed decisions, and report on the performance of, our business

 

How long we keep your data

 

We will retain your data for a period of 24 months following the end of your subscription, visit to one of our events or after you opt out of our mailing lists whichever is longer unless legally obligated to hold it longer.

 

Who do we share the data with?

 

We do not share data provided on our website directly. We do use third party platforms and processors to run our website (Wix), memberships (JoinIt), events bookings (Eventbrite and Zoom) and to process our payments (Stripe). Please refer to these third party privacy policies over and above our privacy policy if needed. If you have signed up for an event that includes external speakers or exhibitors to ELE Hub, your information may be shared as necessary with these individuals and organisations if you have given marketing consent or have not opted out of marketing communications for that particular event. If you want to find out more please contact us.

 

Exercising your rights

 

We never forget that the personal data you give us belongs to you and that is why we operate in a fair and transparent manner. This means that you have the following rights over the data we hold about you:

  • Right to access all the data we hold about you

  • Right to object to processing of your data

  • Right to opt out of marketing

  • Right to have inaccurate data corrected

  • Right to erasure of personal data

  • Right to export of personal data

If you want to exercise any of your rights, then please contact connect@ele-hub.org 

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Unless we have a legal obligation that overrules your request we will endeavour to comply with your request within a month of request.

 

This privacy policy was last updated on 15 July 2024.

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